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Giovanni Liguori

AI training and custom development · Bergamo, Italy

ITEN

AI training · Agentic systems · Companies and service firms

AI training and agentic systems for businesses that run on documents.

To train your team, start with the program and the questionnaire. To build a system on your documents, we first assess the process in a scoping call.

the team on its own work
train
the system on the documents
build
program and quote
custom

The case study, with its declared numbers

How I can help

Two doors: train the team or build the system.

If the team needs to learn, we start with training. If a process needs to be taken over, we build the system.

  • Team training

    The team learns to use Claude on tasks relevant to each role, with exercises and checks.

    • Authorized materials or synthetic cases that match the work
    • What to delegate to AI and what to check
    • Custom pricing, starting from a questionnaire
    See the team training
  • Agentic system on one process

    Agentic systems on documents and internal knowledge

    A system that searches authorized sources, decides within written boundaries and carries out a step you can check. If evidence is missing, it stops.

    • One process, one owner, available sources
    • Logs, fallback and human review
    • €5,000-10,000 on one process
    See how I design the system
  • When you don’t need an agent

    Deterministic process automation

    For reports, data handoffs and checks that always follow the same rules. If a script is enough, I don’t add an agent.

    • First delete, then write the procedure
    • Declared monitoring: if it breaks, you know
    See the automation page

Before building a system

Three rules for the technical project.

  1. One process at a time

    Owner, sources and acceptance criterion. The second process is decided after measuring the first.

  2. The minimum autonomy needed

    If a rule or a script is enough, that’s what we use. The agent comes in only where context needs interpreting.

  3. Boundaries written before the code

    What the system can do, when it stops and who checks are decided before the build.

For a published case with its declared numbers, see the case study.

The next step

Want to train your team? Let’s start with your work.

In the questionnaire you describe people, goals and tools. I reply with a training proposal; any technical project is assessed separately. Sessions run in English or Italian, remotely or on site.